Shipping and return policies for EMBERHONEY

Shipping Info
Items shipped within 5 working days of purchase.

Shipping time will vary depending on the region of the world.
Return Policy
Damaged or lost items are eligible for a full refund, including P&P.

In the rare event your order arrives in a less than satisfactory condition, please contact Customer Services Team, within seven days of delivery, so we can arrange a replacement or refund.

Made-to-order items are not eligible for a refund unless they are faulty or damaged.